Duke Energy Progress electricity rates

It serves 1.4 million residential customers, making it one of the larger utilities in North Carolina. At 15.54¢ per kilowatt-hour it tracks the North Carolina average of 15.09¢ closely, which is what you would expect from a utility large enough to shape that average itself.

Its customers use more electricity than the national norm, 1,006 kilowatt-hours a month against 871, which amplifies whatever the rate does.

A shareholder-owned company whose rates are set by the state regulator, including an approved return on the capital it has invested. That matters because a bill is not only the cost of generating electricity: it also carries the cost of the network, and who owns that network changes how it is paid for.

In 2024 the average Duke Energy Progress customer went 1,803 minutes without electricity across 1.69 interruptions. The median across the 941 utilities that report this is 185 minutes.

That is far worse than typical, and figures at this level almost always reflect a major storm season rather than everyday performance. A single hurricane or ice storm can dominate the annual number.

Duke Energy Progress offers time-of-use pricing to residential customers. 29,622 households were enrolled, about 2.2% of its residential base.

These plans are opt-in almost everywhere. They reward households that can move laundry, dishwashing, water heating or electric vehicle charging out of the late-afternoon peak, and they cost more than the standard rate for households that cannot. How to tell which group you are in.

24,149 residential customers had net-metered solar in 2024, totalling 179.89 megawatts. That works out to 17.8 installations per thousand customers, against a median of 8 across the utilities reporting it.

Adoption is above the national median, which generally tracks the retail rate more closely than it tracks sunshine. What exports are actually worth.